Location & Contact Details
23 Cambridge Street
Silkstone Queensland 4304
Tel: (07) 3812 7712
Send us an email
WINTER BREAK: CLOSED FROM MONDAY 30TH JUNE 2014 - REOPEN FRIDAY 1ST AUGUST 2014
Welcome to Shapland Swim School Ipswich. Owned and operated by Paul and Erica Thomas.
Paul has worked in the learn to swim industry as a swimming teacher and swimming coach for over 25 years, 12 years within the Shapland Swim School system. Teachers here are all AUSTSWIM qualified and Blue Card holders.
Here at Shapland Swim School Ipswich we start children from 6 months of age and look forward to working with your child/children to develop their personal aquatic survival skills (PASS) in a fun environment. Developing your child's swimming skills takes time, patience and encouragement especially when the pupil appear to be at a standstill during the learn to swim process. It is common for pupils to plateau during their learn to swim journey. Every child is an individual and will therefore develop skills at different stages. This is one of the reasons we keep our swim class numbers limited to three pupils per swim class.
When entering the swim school you will enter the air conditioned observation room. In this area you will find the office and amenities. On pool deck there is a toilet and two separate shower/change rooms. The pool is heated, fully enclosed and has UV reflective roofing.
We look forward to meeting you and your child at the swim school and giving your children a great learn to swim experience.
Paul and Erica Thomas
Note: Hours are subject to change.
Cost & Enrolment Info
NEW CLIENT (Family) a BOOKING FEE is payable upon signing up (Credit card details taken via telephone - receipt collected on 1st swim lesson). Monthly Fee must be paid upon commencement of lessons.
MONTHLY FEES: Swimming lessons are charged per lesson per month per child and all fees are to be paid before the 15th of each month. (Late fee of $15.00 applied for payments received after the 15th of the month)
Public holidays are deducted from fees .
Family discount (15% discount for 3 or more from the one family applies) please ask at desk for fees due.
NO monthly Invoices are printed notices are placed around viewing room area regarding amounts due. Payment is Self-Service. Details on how to use EFTPOS machine are on desk top.
TERMS AND CONDITIONS
Fees are to be paid before the 15th of each month otherwise a late fee of $15.00 will be added.
Eftpos / Credit Card - WRITE CHILDS NAME ON SLIP - place slip into Payment Box - 2nd slip is your receipt.
Cash/Cheque -WRITE CHILDS NAME ON ENVELOPE PROVIDED - place envelope into Payment Box - receipt will be written for collection.
Telephone: Credit card details can be taken via telephone - duplicate receipt left for collection.
INTERNET BANKING CHILDS NAME AS REFERENCE - no receipt issued, will appear on your Bank Statement.
If at any time you are unable to pay the fees as per these Terms and Conditions, please contact the office to discuss.
No cash refunds can be given.
All lessons must be paid for regardless of attendance.
CANCELLATION/TERMINATION OF LESSONS
4 weeks notice is required prior to discontinuing lessons. Your booking fee will cover your last 4 swim lessons for one child or a fortnight for two children.
Advice of cancellation MUST be made to the Office either personally or by phone.
Any make-up lessons owing MUST be taken before finish up date.
WHY NOT CONTACT US NOW
Fill out the Booking Enquiries form so we can find a suitable swimming class for your child. Once we have the information we will contact you to discuss a suitable time for your child to start their learn to swim experience, a life long life saving skill.
ABSENCE & MAKE-UP LESSONS (Please help to make this system work)
We ask for a courtesy call if you are unable to attend your class. It would be appreciated if you could call as early as possible before your due lesson time, if no answer please leave a message on the answering machine. This will entitle you to a make-up lesson, if you do not telephone you will be marked absent therefore you will NOT be entitled to a make-up lesson and being told at the due lesson time does not entitle you to a make-up.
*NO credit is given instead of make-up lessons for any reason and fees must be up to date to be eligible for make-ups.
To organise a Make-up lesson you are required to telephone before 8.00am on the day you wish to attend on 3812 7712. If no answer, please leave a message on the answering machine with a contact number and we will get back to you as soon as possible. If we are unable to accommodate you on the day you first call please call back on another day that you are available. If you cancel a make-up lesson you cannot rebook it.
MAKE-UP LESSONS ARE TO BE USED WITHIN 4 WEEKS OF THE MISSED LESSON AND ARE SUBJECT TO AVAILABILITY.
Make-up lessons will not be given for acts of nature ie: storms, cyclones, floods.
Swim nappies must be used for Babies / children not toilet trained.
Once a lesson time is accepted you remain at that lesson time ongoing unless you request a change of current class time, and are advised of such change.
As lessons run on a tight schedule the teachers are not able to discuss any queries you may have, please leave a message in the book at desk and we will return your call as soon as possible.
We would appreciate children with long hair to wear a swim cap as hair in the face can be distracting.
Until children can confidently swim without goggles we would prefer them not to be worn. We are more than happy for them to be worn for medical reasons.
PLEASE ENCOURAGE YOUR CHILDREN TO GO TO THE TOILET BEFORE THEIR LESSON.
We will close for all gazetted public holidays unless notified. Notices will be placed around the swim school to indicate closure dates. Please read all notices.
Thank you for choosing us to teach your child/children this valuable skill.
Servicing the following suburbs
We supply swimming lessons in semi private learn to swim classes of three pupils per class to the following suburbs.
Ipswich, Silkstone, Eastern Heights, Booval, Newtown, Raceview, Blackstone, Swanbank, Ripley, Flinders View, Yamanto, Churchill, One Mile, Amberley, Leichardt, Wulkuraka, Brassal, West Ipswich, Denmark Hill, Sadliers Crossing, Woodend, North Ipswich, Raymonds Hill, Tivoli, Basin Pocket, East Ipswich, North Booval, Bundamba, Bergins Hill, Ebbw Vale, New Chum, Redbank Plains, Redbank, Collingwood Park..